Pension & Benefits Adviser

Tadworth, Surrey or Sandwich, Kent
09 Mar 2012
29 Mar 2012
Contract Type
Full time, Permanent

Role Description

The Pension & Benefits Adviser is one of a small team of Pension & Benefit colleagues who support the management, administration and delivery of all UK pensions and benefits including: Four UK pension schemes, share ownership plan, flexible benefits program and healthcare plan.
This role will support the other teams members in delivering overall accountabilities of the HR Benefits function. Although specific responsibilities are detailed below the role requires the knowledge and flexibility to support Pension & Benefits in all areas.


To manage and deliver:
• Processing interface files and provision of regular reporting to third party vendors
• Managing third party administrators, including complex case resolution and ensuring smooth service operation
• Communications preparation and delivery across all Pension & Benefits areas of responsibility, including pension schemes and share plans
• Management and testing of the annual Total Reward Statements
• Budget responsibilities for Benefits and pension scheme Trustees
• Support other Pension & Benefits colleagues to deliver all aspects of UK HR Benefit operations.
• Support the day-to-day activities of the Pension & Benefit team


• Compile pension scheme monthly contribution schedules for all Pfizer Schemes and documentation required for audit (internal and external). Provide the company actuary and accounting team with contribution information required for quarterly returns
• Plan and project manage the production of the annual Total Reward Statements taking accountability for successful and accurate delivery of annual activity; work closely with HR Benefits Lead, third party provider and Payroll. Complete sample calculation testing to minimize errors and statements needing to be reissued
• Responsibility for communications across benefits and pension schemes, including liaison with Trustee Groups and third parties
• Develop strong relationships with pension scheme administrators and other third parties to ensure smooth operation of service and swift resolution of any complaints and complex cases; maintaining and developing benefit websites functionality
• Timely responses to all benefit queries from third party administrators
• Maintaining and monitoring departmental and Trustee budget schedules
• Manage and be accountable for the early retirement process from request / notification through to exit / pension in payment ensuring all necessary approvals are obtained
• Supporting Pension & Benefits Team with administrative, governance and other tasks, assisting in the timely completion of Pension & Benefit deliverables and presenting to Trustees and other parties as required; including support of auto-enrolment legislation and merger and acquisition activity
• Look for efficiencies, cost savings, synergies in all aspects of benefits management and administration through a process of continuous improvement

Skills & Experience

Essential Attributes
• Educated to degree level (or equivalent)
• Previous experience of working on pensions in-house or with third party provider
• Strong vendor management and interaction skills
• Ability to resolve complex issues quickly, efficiently, and independently
• Proven ability to achieve goals through influencing and partnering with team members and other parties
• In depth technical knowledge of benefits and pensions (DB and DC)
• Sound knowledge of pension scheme legislation
• Strong understanding of pension administration processes and routine calculations
• Proven ability to understand and resolve problems quickly and decisively
• Able to plan, organise and prioritise own work to achieve milestones and work flexibly
• Well developed people and communication skills
• Self-motivated and able to work under own initiative and as part of a tea
• Demonstrated analytical capabilities with well demonstrated systems/ computer literacy

Desirable Attributes
• Working towards a recognized relevant technical qualification (e.g. PMI)
• Working with pension scheme Trustees
• Working with pensions and benefits vendors
• Interaction with senior leaders
• Knowledge of legislation as applied to other benefit programs
• Worked with pensions or benefit administration systems